RISE Association and CareSignal presented the webinar "COVID Home Quarantine and Staff Support" on April 15th, 2020. Available on demand.
Learn how any provider organization can use a free, accessible texting program to support patients in home quarantine and connect them to your specific COVID-19 hotline when necessary. Additionally, learn how healthcare administrators can help monitor the mental and physical health, and PPE access issues among frontline staff via text-message, with data provided on a custom dashboard. Get started now: https://www.caresignal.health/covid-suite
Example question: “Are you having more difficulty breathing than usual? Please reply Yes or No”
COVID Staff Support: Protect Frontline Staff
COVID Staff Support enables staff to self-report symptoms, stress levels, and PPE access issues via text message with data reported back to leadership. Staff receive a set of questions asking them to report if they are experiencing COVID-19 symptoms, symptoms of burnout, and PPE shortages. To assess burnout, staff are given the American College of Physicians three question screener, and provided evidence-based recommendations. Responses are tied to the user’s staff ID. The program aims to give leadership actionable information to monitor staff wellbeing and PPE needs while empowering staff to monitor their health.
Example question: “Over the past week, have you felt so overwhelmed that all of your energy was depleted? 1. Not at all 2. Sometimes 3. Often”
Digital safety net:
These COVID-19 programs are an extension of CareSignal’s commitment to using automated text messaging to improve patient self-management of chronic conditions enabling care managers to proactively care for patients before they worsen to improve health outcomes. CareSignal provides a digital safety net to catch patients in need and facilitates billable telemedicine opportunities for provider outreach. Learn more: https://www.caresignal.health